What apps/services do you use to communicate directly with patients? I mean secure, HIPAA-compliant communication only.
I’m a pediatrician that is just getting his feet wet with DPC.
For the past 2 years, I’ve used OhMD (which is mostly text + picture messaging + one-way PDF document send). It doesn’t feature video chats. The free features are robust enough and parents can contact me from anywhere in the world (except when in China). 3 very happy moms confirmed the app works in Iran, Kenya, and Nigeria.
The landscape has changed over the past 2 years. Tiger Text tried nickel-and-diming me and I always hate when a service doesn’t publish its pricing plans. Now I see services like Doxy.me (free + paid), Hale (free + paid), and Spruce (paid only).
Which services do you use on a REGULAR basis? Meaning: we like them, it works, we use them because there is no “all-in-one” alternative, etc.
Which services are INDISPENSABLE to you? Meaning: we use it every day and cannot imagine practicing without it.